Our goal is to ensure you are completely satisfied with your purchase. If you are not satisfied, you may return, within 30 days of the invoice date, unused or uninstalled item(s) from your online order to the Vintage Trailer Gaskets.

You are solely responsible for checking and following the shipping and packaging requirements of the carrier used to make the return. Unless the reason for the return is a mistake on our part, shipping and handling charges are non-refundable..

If you paid a shipping charge and you decide you do not want the item or you purchased the item in error, the amount charged for shipping will not be refunded. Likewise, return shipping charges are your responsibility.

If we make a material error in an item description or if we make a shipping error, and you contact us within 30 days after you receive the item, we will ship at our expense a replacement for the defective or incorrect item and refund the cost of the return shipping after we process the return. If a replacement is not available, we will issue a refund when we process the return.

If item(s) being returned are not defective and have a total purchase price greater than $100.00, you may select to insure the shipment (also known as declaring the value) for the purchase price of the item(s). We are unable to process returns of items damaged in transit back to us. Please note the cost of insurance is not refunded.

Returns are processed in the order in which they are received. Once the return is received, we typically processes returns in 3 - 5 business day(s). We will e-mail you after the return has been processed. Please check with your card issuer on the timing of receipt of your refund.

Things to Know about Items and Returns:

For packages or items that appear to have been damaged in shipment, please contact us within 3 days of receipt. If we are not contacted within 3 days, we may not be able to file a claim with the carrier in time and, therefore, may not be able to replace the damaged item(s).

Items being returned must be in resalable condition, unless an item is defective, and in its original packaging (including everything that was included with the item, such as mounting hardware, instructions sheets, etc.).

Liquid items cannot be returned,

Refund of State Sales Tax: In some states, sales tax is non-refundable without a receipt or after a state-specified time period. If your purchase was made in one of those states, the refund of any sales tax will be in accordance with applicable state law.

In the event your items(s) do not qualify for a refund based on the terms of this Return Policy, we will notify you via e-mail to make arrangements to have the item(s) returned to you at your cost. If such arrangements are not made within 30 days from the date of the notice, we may dispose of the item(s) at our discretion.

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